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Missed Appointment Policy

In the event of a missed appointment without advance notice, we reserve the right to bill one of the following to your account:

>  Full exam fee of $90
>  Follow-up exam fee of $58

If you miss two appointments without advance notice, all future appointments must be paid for in advance. The appointment fee per pet is $90.

All new client appointments will require a minimum prepayment of our standard exam fee of $90.

If you are 15 minutes late or more to your scheduled appointment, you will be asked to reschedule.

If your pet might be having an emergency, call us immediately at (410) 999-3300, or contact one of our ER referral hospitals.